Almost every company in the country uses smartphones as a tool for communication—regardless whether it is for getting in touch with current clients and potential customers or by streamlining communications between employees and business owners. This is only understandable since, as compared to its predecessor, the standard cellular phone, smartphones pack so much power in so little space that it is now capable of supporting functions that before were found only in computers. Be it any reputable brand—Apple, Samsung, HTC, Blackberry, you name it—smartphones are powerful enough to serve as compact and mobile computing units that can help boost the performance of your business.
The good news is that most smartphones are capable of supporting VoIP (Voice over Internet Protocol) services. This Internet-based technology has replaced the traditional technology of the phone wires to give you better services at a lower cost. For example, with the use of VoIP, you can handle multiple calls simultaneously, something that is impossible when using traditional phone systems. VoIP boasts of many functions and features that are beneficial to any business: call forwarding options, call waiting,Internet fax services, caller ID features,voicemail number, toll free and vanity numbers, just to name a few. Remember, though, that you may have to subscribe to a third-party service, such as anRingCentral voicemail number, to have all these features.
Now imagine integrating the efficiency and functionality of VoIP technology with the mobility of the gadget that most probably you always bring with you anywhere you go, and I am of course pertaining to the smartphone.With such a compact device, you effectively hold the key to more productive business in the palm of your hand!
Smartphones tend to be expensive, though, and the cheapest ones can prove to be disappointing. But that is a necessary sacrifice, which will burden you at the onset. Such initial disadvantages will later be offset by the benefits you reap with the use of smartphones in conducting business.
Another potential issue with VoIP-integrated smartphones is the requirement of Internet connection. This will pose problems especially when the location you’re at does not have Wi-fi available or have no signal for 3G connection.
But such cases are isolated ones; by far, the benefits of VoIP in smartphones outweigh the disadvantages. Just think of a moment when you really need to send a fax to a valuable customer and the only electronic device you have at hand is your smartphone.
Most smartphones have a front-facing camera that enables you to hold video calls or conferences. This can be especially beneficial if you are always on the go: you can consult your employees or close an important business deal even if you are travelling or at your own home.
Smartphones are also used as advanced emailing tools for the business. Gone are the days when you have to search for an Internet-connected computer just to send a file (word document, presentation, or a picture, perhaps). If you have your smartphone with you, you can send those files in a jiffy.
As an aside, smartphones are also preferred over standard cellular phones because of their better gaming capacity.
While there are a myriad of features and functions that come with smartphones, these gadgets still perform their original functions the best—they can facilitate easier (even cheaper or free) local and international calls, serve as mobile computing devices and function as a repertoire of applications that can make business operations much, much easier.